Freedom of Information Act Publication Scheme

Welcome to the Publication Scheme for PAUL VERITY OPTICIANS LTD as required by the Freedom of Information Act 2000.

Introduction
This Publication Scheme is a complete guide to the information routinely made available to the public by Paul Verity Opticians. It is a description of the information about our NHS services that we make publicly available. It will be reviewed at regular intervals to monitor its effectiveness.

How much does it cost?

The publications are free unless otherwise indicated. Where information is provided at a cost, the charges will be calculated as set out in Class 7.

How the information is made available?

The information within each Class is available in hard copy from:

Paul Verity Opticians Ltd
9/10 Arndale Centre
Shipley
West Yorkshire
BD18 3QQ

Your Rights to Information

  • The Freedom of Information Act 2000 is designed to promote openness and accountability amongst all organisations that receive public money.
  • Like all NHS contractors, since 1 January 2005 there has been a FOI obligation on opticians’ and optometrists’ practices to respond to requests about the NHS related information that it holds, and a right of access to that information has been established in law.
  • These rights are subject to some exemptions that have to be taken into consideration before releasing information.
  • In addition to accessing the information identified in this guide, you are entitled to request information about our NHS services under the NHS Openness Code 1995.
  • Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact any practice where your records are held to do this.

Feedback

If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the scheme, please write to:

Paul Verity Opticians Ltd
9/10 Arndale Centre
Shipley
West Yorkshire
BD18 3QQ

Classes of Information

All NHS information at Paul Verity Opticians Ltd is held, retained and destroyed within NHS guidelines. Our commitment to publish information excludes any information that can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. From 2005, individual Classes are subject to exemptions, the main reasons being the protection of commercial interests and personal information under the Data Protection Act 1998. This Scheme has been written in accordance with those exemptions. The information on this Scheme is grouped into the following categories:

1) Who we are

Paul Verity Opticians has been established since 1991 (originally trading as Verity and Rayner Opticians). The Directors/Owners of the business are Dispensing Opticians Paul and Susan Verity. Details of all optometrists and Dispensing Opticians in the UK are available from the General Optical Council Tel: 0207 580 3898.

Company Registration number 04552454

2) Our services

Paul Verity Opticians provides free NHS eye tests for those who are eligible. You may also be entitled to vouchers that can be used against the purchase of glasses or contact lenses if you require them. To find out if you are eligible for assistance please ask for details in any of our practices.

Appointments for eye tests can be booked over the phone, or by dropping into the practice/one of our practices.

Our addresses are:-

Paul Verity Opticians
9/10 Arndale Centre
Shipley
West Yorkshire
BD18 3QQ
Tel: 01274 592182

Paul Verity Opticians
14 Market Place
Otley
West Yorkshire
LS21 3AQ
Tel: 01943 463562

Paul Verity Opticians
50 The Grove
Ilkley
West Yorkshire
LS29 9EE
Tel: 01943 608533

Opening times are:

Days Hours Of Opening
Monday 9.00am to 5.00pm
Tuedays 9.00am to 5.00pm
Wednesday 9.00am to 5.00pm
Thursday 9.00am to 5.00pm
Friday 9.00am to 5.00pm
Saturaday 9.00am to 4.00pm

3) Financial and funding information

For every eye test performed on behalf of the NHS the opticians practice receives a set fee. This fee is contribution towards optometrists and staff salaries, equipment costs and other store overheads, the balance is subsidised by the sale of spectacles.

If you are not eligible for the NHS eye test, please contact your local practice for details of our current private charges [and offers].

4) Regular publications and information for the public

Information about optical and ocular conditions, eye tests, glasses, and contact lenses, can be found on a number of websites including www.college-optometrists.org

Some of this information is also available in patient leaflets. These are freely available from all our practice(s). To request a set of leaflets by post, please write to:

Paul Verity Opticians Ltd
9/10 Arndale Centre
Shipley
West Yorkshire
BD18 3QQ

5) Complaints

If you have a complaint about any of our products or services, we recommended that you first discuss any problems with the manager at the practice concerned.

If the matter cannot be resolved in this way or you are unsatisfied with the response you receive please contact

Mr Paul Verity
Paul Verity Opticians Ltd
9/10 Arndale Centre
Shipley
West Yorkshire
BD18 3QQ

A full copy of our complaints policy is available on request

6) Our policies and procedures

Complaints
Data protection
Health and safety

Please apply to the Practice for copies of

7) This publication scheme

In this class we will publish any changes we make to this publication scheme, the criteria 9on which our information management policies are made and a referral point for all enquiries regarding information management generally in practice. We will also publish any proposed changes or additions to publications already available.

Cost of Information

For the most part, we will only charge for hard copies, or copies onto media. Charges are as follows and will be reviewed regularly.

  • Accessed from our website – free of charge
  • Single hard copies – £2.00
  • Multiple hard copies or archived copies will attract a charge for photocopying, retrieval and postage. We will inform you of the cost of these charges that will have to be paid in advance.
  • Email will be free of charge
     

Useful Resources

Websites:

  • Information Commissioner

www.informationcommissioner.gov.uk

  • Lord Chancellors Department

www.lcd.gov.uk

  • NHS Freedom of Information

www.foi.nhs.uk

Publications:

  •   NHS Openness Code

www.doh.gov.uk/nhsexec/codemain.htm

  • Freedom of Information Act 2000

www.hmso.gov.uk/acts/acts2000/20000036.htm

January 2009

Copyright:

Material available through this publication scheme is copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium, provided it is done so accurately in a manner that will not mislead.

Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme.

For HMSO Guidance notes on FOI publication schemes see www.hmso.gov.uk/guides.htm.